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Crisis Survival Kit: 6 Ways To Keep The Customers You Have

bMighty.com

Wednesday, January 14, 2009

Crisis Survival Kit: 6 Ways To Keep The Customers You Have

When frugality and caution are the watchwords of the day, maintaining strong relationships with your customers is more important than ever. Loyal customers may reduce their spending, but they’ll keep coming back to you for the things they need—and keep the revenue you need coming in the door. Neile King, vice president of software developer Smart Online (maker of OneBiz) suggests the following 6 ways you can strengthen the bond with your existing customers.

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