Keeping Client, Employee Loyalty in Hard Times
Arizona Business Gazette
Thursday, January 22, 2009
Keeping Client, Employee Loyalty in Hard Times
When economic conditions are challenging, it’s more important than ever to be vigilant in two key areas: keeping the customers or clients you already have; and keeping employees loyal and motivated even if raises, bonuses and benefits are a thing of the past. In this article, Neile King, VP of Sales and Marketing at SmartOnline, explains that companies should focus on keeping customers and employees happy.
